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Contact

Jeff and Chris Reade tel: 01688 302235 cottages@isleofmullcheese.co.uk

Terms and conditions

DEPOSITS
A non refundable deposit of £100 per week is required at the time of booking.
Provisional bookings will be held for a period of 7 days only pending receipt of the deposit/full payment. After this time bookings will automatically be cancelled without referring to the customer.
The balance is to be paid 2 months before the start of the holiday. The owner reserves the right to re-let the property if the balance is not paid by the date required.
In the event of cancellation of your booking less than 2 months before your holiday the balance cannot be refunded.
The number of people booked cannot be exceeded without prior consent.
There will be a £10 charge per dog for pet friendly properties.

METHOD OF PAYMENT  Cheques should be made out to J. Reade & Sons.
We can also take payment via PayPal Ė payments should be sent to Brendan@isleofmullcheese.co.uk Card payments can be taken over the phone.
Card & PayPal payments will incur a small processing fee of £2.50.

HOLIDAY MAKERíS OBLIGATIONS  The holiday maker agrees:

To pay for any losses or damages to the property and contents however caused, reasonable wear and tear excluded. Breakages should be reported as soon as possible.

To permit the owners reasonable access to the property.

Not to cause any annoyance or become a nuisance to occupants of adjoining premises.

The holidaymaker shall not sublet the said holiday accommodation or any part thereof.

At the end of their holiday, the holidaymaker binds and obliges himself or herself to vacate the said holiday accommodation without demand.

 

ARRIVAL / DEPARTURE TIMES  Properties are available from 4.00pm on the scheduled changeover day. Departure time is 10am prompt.

 

LINEN Sheets, pillowcases, duvet covers and towels are provided in all properties

 

RESPONSIBILITY

At no time during the period of any bookings may parents or guardians leave children or young teenagers at any property on their own either during the day or overnight.

On arrival at any property it is the parentís responsibility to carry out a risk assessment of the buildings and surrounding areas identifying any potential issues of safety for their children.

Children must be accompanied by an adult at all times when using the swimming pool facilities.

The signatory of a booking request does so on behalf of all persons who will occupy the property during the period stated.

All members of the party must be aware of and accept the booking terms and conditions.

Any breach will result in immediate termination of the booking without refund.

 

NUMBERS  The web site detail clearly states the maximum number of occupants permitted and exceeding this number constitutes a breach of contract. Under no circumstances may tents be erected in gardens and used as additional sleeping space.

 

PETS

No animal should be left unattended at the property at any time.

Animals should be kept under strict control within the curtilage of the property and not allowed to climb on the furniture

Any mess should be cleared from the garden on your departure.

A charge of between £10 per pet, per booking, per week will be made for pets.

 

CLEANING

Tenants are required to leave the property they have rented in a clean and tidy condition.

All rubbish in wheelie bin, dishwasher emptied, used beds stripped and fires cleaned out if necessary.

If a property is not left clean and tidy, any additional cleaning costs will be charged to the outgoing tenants.

 

SMOKING All our properties are non smoking. All remnants from smoking outside the property should be cleaned on departure.

 

VEHICLES  Your vehicles and their accessories and contents are left entirely at own risk

 

LOST PROPERTY  Please ensure that you check your property thoroughly before departure for any items that you may have left behind. There is a £10 (minimum) postage and handling fee for the return of left belongings.

 

AMENITIES  The use of any amenities, such as the swimming pool is entirely at the userís risk and no responsibility can be accepted by the Owner for any death or personal injury (save to the extent that such death or personal injury was caused by the negligence of the Owner). No liability for any other loss or damage in connection with the use of such amenities is accepted.

 

DISSATISFACTION  We work very hard to ensure that you will have an enjoyable holiday. However, in the unlikely event that you are dissatisfied with your accommodation, then it is very important that you register this straight away and do not wait until you return home, when the chance of actively helping you has passed. Even if you think nothing could be done to make your situation better, you must say something while you are on holiday.